Shipping Policy

At Frutjus, we aim to process and ship your orders as quickly as possible. Please read the following shipping guidelines before placing your order.

Order Processing & Shipping

• Orders are processed and shipped within 12 hours of placing the order.

• Once your order has been shipped, the delivery timeline may vary depending on the logistics/courier partner and the delivery location.

• Delivery timelines may also be affected by unforeseen circumstances such as weather conditions, operational delays, or other logistical issues.

Delivery

• Delivery times depend on the courier/logistics partner and your delivery location.

• Once your order has been handed over to the logistics partner, the shipment is subject to their delivery timelines and procedures.

• Please ensure that the shipping address and contact details provided at checkout are accurate and complete.

Order-Related Queries

If you have any questions regarding your order, please email us at hello@juicewale.in with your order details. Our team will do its best to get back to you as soon as possible.

Damaged or Leaking Orders

We take great care while packing and shipping your orders. However, if you receive a damaged or leaking product:

• Please contact us at hello@juicewale.in within 24 hours of receiving your order.

• Please include your order details and clear photographs/videos showing the damage or leakage.

• Our team will review the issue and get back to you as soon as possible with a suitable resolution.

Combo Pack Shipping & Exchanges

Our combo packs are carefully curated and designed. Individual bottles within a combo pack cannot be exchanged or substituted with other juice bottles.

Contact Us

For any shipping or order-related queries, please contact us at:

Email: hello@juicewale.in

We will be happy to assist you with your query.