Always Read Bottle Label
Product Information
How long do the juices last?
How long do the juices last?
Our juices have a shelf life of 12 months when unopened and stored correctly. Thermal processing and secure glass-bottle packaging help preserve their quality without requiring refrigeration.
Why do I see separation or floating particles?
Why do I see separation or floating particles?
Because real fruit doesn’t always sit still! Natural fruit pulp and fibres may float or settle at the bottom over time. This is completely normal and does not affect the quality of the juice.
Pulp or fibre content is good for health and of high quality. Simply shake well before drinking.
Do the juices need to be refrigerated?
Do the juices need to be refrigerated?
Unopened bottles can be stored at room temperature in a cool, dry place away from direct sunlight.
They taste best chilled, so pop one into the refrigerator before drinking. Once opened consume promptly and enjoy!
Why do you use glass bottle?
Why do you use glass bottle?
We choose glass because it is of inert material, highly resistant to interaction with the juice, and excellent at preserving its taste and quality since oxygen transmission is zero.
The glass bottle is good for your juice and also recyclable so kinder to the planet.
Do the juices contain any additives or preservatives?
Do the juices contain any additives or preservatives?
No, there are no preservatives added in any of our juices. They are 100% natural and clean label products.
How is the juice sweet without added sugar?
How is the juice sweet without added sugar?
The sweetness comes naturally from the fruit. We carefully balance the juices using high-quality fruit pulps and concentrates, including naturally sweeter fruits such as apple and grape. The sugars shown in the nutritional information are naturally occurring and no sugar is added.
Can everyone drink the juice?
Can everyone drink the juice?
Our juices can be enjoyed by people across age groups (1 to 100 years) as part of a balanced diet.
Refer to nutritional data and RDA on the label.
If the juice is made using fruit concentrate, doesn’t the concentrate contain added sugar?
If the juice is made using fruit concentrate, doesn’t the concentrate contain added sugar?
No, the fruit pulps and concentrates used in our juices are unsweetened. Their sweetness comes naturally from the fruit.
Do I need to add water to the juice?
Do I need to add water to the juice?
Not at all, our juices are ready to drink. You can add ice cubes to chill the juice. Just tap the bottom twice, shake the bottle, twist the cap and enjoy a delicious burst of fruit!
General Order Queries
When will my order be shipped?
When will my order be shipped?
When will my order be shipped?
How can I get in touch about an order?
How can I get in touch about an order?
You can send us an email at hello@juicewale.in with your order details and we will our best to get back to you as soon as possible.
Can I exchange a bottle in a combo pack?
Can I exchange a bottle in a combo pack?
Unfortunately, not. We have carefully selected and designed our combo packs and cannot exchange or substitute the juice bottles within these packs.
What can I do if I receive a damaged order?
What can I do if I receive a damaged order?
We are very sorry to hear this. Please write to us at hello@juicewale.in with your report of any damage/leakage along with clear photos of the damage within 24 hours of receiving your order. We will get back to you as soon as possible to find a solution!